Hong Kong securities: Monday through Friday from 09:30-16:00 (except public holidays)
If you experience problems executing online trading orders through our Company’s online trading platform, please contact the trading department to verify your trade orders.
When you finish using our Company's online trading platform service, please remember to log out of the trading platform to avoid potential losses from unauthorized use of your account. The Company shall not be held liable for any losses due to your negligence or the fact that you forget to log out from your account. If you suspect that there may be unauthorized trades through your account, please notify the Company immediately.
In regards to online trading, Our Company makes every effort to provide accurate and reliable data, but our Company does not guarantee that the data provided by us are free of error(s). Thus, the Company shall not be held liable for any losses resulting from using any information provided by us. Moreover, the Company is not liable if you experience issues (such as network congestion, poor/unstable networking signals, system failure due to power outage, online trading platform failure) that are beyond our control.